J&M Eastern Group is a GoTo supplier in Malaysia that specialises in GoTo Products. As one of the top GoTo partner and reseller in Malaysia, we carry a wide range of GoTo products such as Remote Access & Support, Communication & Collaboration and Password & Identity Management to meet your requirements and quickly respond to the demands of your business. Our team is well experienced with GoTo products, solutions and services.
GoTo, formerly LogMeIn Inc., is a flexible-work provider of software as a service (SaaS) and cloud-based remote work tools for collaboration and IT management, with products including GoTo Connect, GoTo Resolve, Rescue, Central, and more, built for small and midsized business IT departments but powerful enough for the enterprise. The company was founded in 2003 and based in Boston, Massachusetts, and rebranded from LogMeIn to GoTo on February 2, 2022. The rebrand to GoTo comes with a simplified product portfolio to a single application and two flagship products: the IT management & support product, GoTo Resolve, and a new experience for the unified-communications-as-a-service (UCaaS) product, GoTo Connect. These products are unified by a single application, administrative system, and converging user experience.
Calls, meetings and messages - anywhere, on any device
Easy setup and configuration
Getting your system up and running is as simple as ordering lunch. Quickly configure all of your call routing in a visual editor.
Calls from anywhere
GoTo Connect works where you do. Easily switch between your desk phone, desktop app, or our mobile app to stay connected.
Get HD video conferencing included with every license and consolidate your communication tools with one application.
A virtual phone system that works the way you do
Add toll-free numbers or port your current ones. Implement a company-wide phone tree directory. Set up an auto-attendant to route calls. The right call flow moves business forward.
Fully customizable call routing and dial plans
Create your own custom call routing and a fully-featured PBX with a drag-and-drop Dial Plan Editor. Making changes from anywhere is easy with our virtual phone system.
Flexible work solutions that work on any app, anywhere
You can join meetings or calls from your desk, computer or smartphone with the GoTo Connect app – or join right from your browser. GoTo Connect works where your team does.
Create better-than-ever customer engagement
Increase customer satisfaction and help your reps be more productive with a simplified contact center workflow – optimized for smoother, faster interactions.
Tons of powerful features
From call management to video conferencing, GoTo Connect adapts to your business.
- Cloud PBX
- Custom Hold Music
- Dial Plan Editor
- International Calling
- Call Routing
- Caller ID
- Do Not Disturb
- Find Me/Follow Me
- Advanced Ring Strategies
- Pre-Call Announcement
- Unlimited Call Queues
- Wait Time Announcement
- 250 meeting participants
- Up to 25 HD video feeds
- One-click screen sharing
- Personal meeting rooms
See how GoTo Connect can work for you
A safe, engaging learning environment, on site or remote
- GoTo Connect ties directly into your paging systems for faster communication.
- Control your onsite security systems and lock down your school instantly from any device.
- Support safe, distance learning with HD video conferencing with meeting locks and password protection.
Greater quality of care from anywhere
- Keep essential staff onsite while allowing all others to work remotely.
- Never miss a call. Auto attendants route patients to the right person without bogging down staff.
- Integrate GoTo Connect with your medical system of record to see relevant patient information for all incoming calls in real-time.
Unlock greater efficiency for your entire dealership
- Use GoTo Connect Mobile to answer calls, send SMS/MMS texts, and prevent agents from taking contacts with them.
- Provide virtual vehicle tours using video conferencing.
- Integrate GoTo Connect with your dealership CRM like DealerSocket and Purple Cloud for automated call tracking and personalized customer interactions.
Stop billable leakage and stay connected to clients
- Log every client call automatically for more accurate activity tracking.
- Allow attorneys to work from anywhere with desktop and mobile applications for calls and video conferencing.
- Integrate GoTo Connect with Clio to automate activity tracking and billing.
Get more efficient and mitigate fiduciary responsibilities
- Call recordings, automated call logs, and video transcripts make it easy to document each client communication.
- Integrate GoTo Connect with wealth managements systems to see relevant client information so you can treat each client like a VIP.
- Save time and travel while supporting remote work with desktop and mobile applications for all your communications.
GoTo Connect Plans Feature Comparison
|Flexible Cloud Phone System|
|Call from Any Device, Anywhere|
|Existing Number Porting|
|Local, Toll-Free & Vanity Numbers|
|Smart Call Routing|
|Auto Attendant Recorded Greetings||1||Unlimited||Unlimited|
|Customizable Dial Plans||1||Unlimited||Unlimited|
|International Calling||Charged per minute (all countries)||50+ countries included free (additional countries charged per minute)||50+ countries included free (additional countries charged per minute)|
|Voicemail to Email|
|Seamless Call Management|
|Caller Hold Time Report|
|Toll-Free Minutes||USD $.03/minute||1,000 free minutes shared across account (USD $.019/additional minute)||5,000 free minutes shared across account (USD $.019/additional minute)|
|Built-In Meetings & Messaging|
|Meeting Duration||40 mins||Unlimited||Unlimited|
|Customizable Cloud Contact Center|
|Inbound & Outbound Call Monitoring|
|Listen, Whisper & Barge|
|Customizable Admin Controls|
|Real-Time Queue Updates|
|Agent Effectiveness Reporting|
Get GoTo Connect Pricing
To receive GoTo Connect price, please send us a message >